Privacy Policy

The Information that we collect from you

You share your information with us when you register with us through our website, at the time of placing an order, when you fill out a form or when you subscribe to our newsletter. The information that you will typically be sharing with us may include your name, e-mail address, mailing address, phone number, or credit card information. We however also provide option to visit our site as anonymous visitor.

Why do we need your information?

We may use your information for the specified below purpose:

• The information we collect helps us better serve your individual needs.
• Based on the information and feedback we receive from you - we continually strive to improve our website offerings .
• To enable us effectively respond to your customer service requests and support needs.
• To use your provided email address to send you information, respond to inquiries, and/or other requests or questions.
• We assure you that your provided information (public or private) will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the expressed purpose of delivering the purchased product or service requested.

Is your information protected?

When you place an order or enter, submit, or access your personal information – at all levels we have implemented security measures to maintain the safety of your personal information. Through the use of SSL, we ensure security and confidentiality of information your share. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Why do we use cookies?

In order to keep track of advertisements and compile aggregate data about site traffic and site interaction we use cookies. This enables us to offer better site experiences and tools in the future. If so required, we may seek services from third-party to assist us in better understanding our site visitors. However, third party service providers are not allowed to use the information collected except for the expressed purpose of customers’ analysis.

We never share personally identifiable information with third parties

The information that are personally identifiable are not sold, traded, or otherwise transferred to outside parties. This means you can be sure we will not distribute your personal information to outside parties without your consent. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Applicability of Privacy policy

Our privacy policy does not apply to the information collected through offline media. This applies only to the information we collect through online channels.

Refund Policy

It is important that you carefully read and understand the refund policies in order to have full knowledge of the privileges and limitations governed by the Amazon Writing & Publishers Policies. We offer refunds only in special cases and specified conditions, detailed as under:

Amazon Writing & Publishers offers a 100% Refund on all its services, however, it is not an unconditional 100% refund and certain conditions still apply.

Amazon Writing & Publishers Refund Policy will be Void if;

• You have chosen a special or a custom package.
• You have demanded revisions beyond the initial concepts.
• The customer has not been contacted or irresponsive for more than 2 weeks without notice.
• If the project is placed on hold upon customer request, the refund will be voided.
• Company’s policies, or policy, have been violated.
• The creative brief is lacking in required information from the client end.
• The business is closing or changing its name or business.
• Reasons such as ‘change of mind’, ‘disagreement with a partner, or other reasons that do not pertain to the service provided will not be subject to refund under any circumstances.
• Once a client has accepted multiple sets of revisions (for any services), the refund will not be applicable.